Frequently Asked Questions
Everything you need to know about finding your perfect palette.
How do I know which color palette is right for me?
We offer a comprehensive online color analysis tool and professional consultations to help identify your skin's undertone and seasonal profile.
What is your return policy on seasonal swatches?
We accept returns on all physical color swatches and clothing within 30 days of delivery, provided they are in their original, unused condition.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout.
Do you offer international shipping?
Yes, we ship our style guides and products worldwide. International delivery times vary by location but usually range from 7-14 business days.
Are the colors in the digital guides accurate?
While we calibrate our digital guides for maximum accuracy, colors may vary slightly depending on your device's screen settings and brightness.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.